Dispatch
- Within the Netherlands we charge a flat rate of €5.95 for standard shipping. Shipping is free for orders over €99.
- For shipping to Belgium we charge a flat rate of €9.95. Shipping is free for orders over €99.
We only ship within the Netherlands and Belgium.
Orders are processed and shipped within 1-2 business days. You will receive an email with a tracking number once your order has shipped.
Delivery
- Within the Netherlands, delivery usually takes 1-3 working days.
- For Belgium, delivery time varies between 3-5 working days.
Yes, once your order has been shipped you will receive an email with a tracking number allowing you to track the progress of your package.
Returns
You may return unused and undamaged items within 30 days of receipt for a full refund or exchange.
You can return an item you want yourself via your account page Register for return on the website.
Are there fees associated with returning an item?
- Return costs are €6.65, unless it is an error on Delft Denim's part (for example a wrong or damaged item).
- The current shipping rate to the Netherlands applies to items from Belgium
Once we have received and checked your return, the amount will be refunded to your account within 5-7 working days.
